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IT Desk Support

Postée le 22 juin

Lieu : London, UK · Contrat : CDI · Rémunération : A négocier

Société : Qube Research and Technologies

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Description du poste

You will join the Trade Floor Support team based in London providing high-touch user support to the QRT team, which trades across all the major EMEA and US markets. You will be expected to provide prompt user support for investigation & resolution of any system issues impacting front office trading flows. You will liaise with internal and external teams for effective management of QRT trading infrastructure on a day-to-day basis as well as basic office infrastructure issues.

• Level 1 support of trading infrastructure (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and risk systems)
• Support trading platforms on different OS environments – Windows & Linux
• Ensuring all trading components are up and running before the start of each trading day
• Co-ordinate with various front-to-back teams for issue resolution
• Support the release management process ensuring stability of the production environment
• Maintenance and support of static databases and supporting processes
• Develop tools to continuously improve an ability to monitor the trading environment
• Evening/weekend support requirements (normally, through remote access)

Profil recherché

• 2 years’ Bash, Command Dos, Powershell or Python scripting experience
• Minimum 3 years’ experience in a support role
• Excellent problem solving and business analysis capabilities
• Ability to take ownership of issues and be committed to resolving them
• Excellent written and oral communication skills
• Windows desktop and server administration experience
• Linux OS experience
• Relational database skills (in order of preference: SQL Server, Postgres)
• Experience of managing the expectations of traders and senior management is desirable
• Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage
• Knowledge of market data feed handlers and execution feeds is an advantage
• Knowledge of market-making/liquidity provision and algorithmic trading is an advantage

Pour postuler :

If you are interested, do not hesitate to apply at the end of this webpage: https://www.qube-rt.com/careers/experienced-professional-opportunities/job?gh_jid=6198770002.